Customer Service 2019
Customer service 2019 is our way of looking at what today’s customers are looking for.
When thinking of terms of business, there are always new places to improve. And with the ever-changing buyer experience, customer service is a great place to start. When planning our strategy for the year, we try to think of what we would like as a customer? How would we envision our Hallak experience? In today’s market, ‘experience’ is the key word. The customer is looking for an experience with their favorite retailer.
How client service is handled can be seen as reflective as one views life. Looking towards the short goals or the long-term opportunities? At Hallak, we believe in making you happy – and seeing you again. With over fifty years behind us, many walk-ins (and pick-ups) end up becoming long-standing customers (and friends). We are a family-owned and operated dry cleaners with an emphasis on family.
Fabulous customer service speaks volumes and we understand that. When a client leaves our store, it is our goal to have them leaving feeling their very best. You should feel confident in knowing your wardrobe is receiving the very finest in fabric care. Questions? Concerns? Please feel comfortable enough to ask questions, point out any possible issues, etc. Therefore, allowing Hallak’s team the opportunity to make things right. A customer’s voice should be hard – and we are ready to listen.
Hallak Cleaners’ ‘family’ prides themselves on being team-oriented. Together, it is the team’s responsibility to provide you with the very best in customer service. If you are a current or former customer and have suggestions, please feel free to email firstname.lastname@example.org. Here is to a new year together – with you!