Donna Serino

Dear Hallak Cleaners,
I’m writing to express my appreciation for my recent experience in deal with your company. I found your company through the Association of Wedding Gown Specialists (who I have dealt with before) when I was looking for a dry cleaner to clean the dress I wore as Mother of the Groom. The dress was heavily beaded and my local dry cleaner said they did not have the experience to clean the dress. Initially I contacted another wedding gown restoration company listed on the label of my dress and was very put off by them. They were arrogant and not helpful at all. From the very beginning when I contacted your company I found everyone I talked to over several conversations to be very courteous and helpful. I used you courier service and the dress was shipped back in a special hanging box. The dress has been restored to a beautiful condition by your company. I am very pleased by your professional services, your attention to detail and the quality of your work. I will not hesitate to use your company again for specialty dry cleaning. And I will certainly recommend you to anyone in need of such a service. Thanks again for a job well done.
-RG
Moorestown, NJ

My daughter had her wedding dress alterations done in your Hackensack location. I wanted to thank the seamstress pictured in one of the photos I took while we were there. She did a tremendous job and I wanted her to be recognized for it. My daughter looked and felt beautiful on her wedding day.
-PH
Jackson, NJ

My daughter purchased a used gown from Bridal Garden, a charity in New York City. When it came time to do the alterations she had second thoughts about the gown. She was worried that it would never fit properly. Your seamstress not only made the dress fit like a glove, but also, along with her staff, reattached missing beads and even gave advice on undergarments. Between your seamstress’s alterations and your meticulous cleaning the dress looked both brand new and as if it had been custom fit. Your attention to detail made my daughter both look and feel beautiful. Thank you.
-TC
Rutherford, NJ

I hope this email finds you well. Thank you so much for the follow-up email. I do appreciate it. Everything with the dress went perfectly. You and your team did a superb job with the pressing and the cleaning. The bottom of the dress came up so clean, like new. I was very happy with the result to say the least. I even managed to avoid doing too much damage to the bottom of the dress when we went out and about in Manhattan to take photos. Thank you also for the great survival kit gift. Very thoughtful. I love the book, very funny indeed, and the items in the kit I will continue to use on my travels. Attached are some photos from the wedding. I thought you may be interested in seeing the dress after all your hard work. Unfortunately, these are amateur shots taken with an iPhone so the lighting and the detailing are not the best, but enough to give you an idea of how the dress looked on the day. Thanks again, Donna. It has been a pleasure dealing with you and I really appreciate all you did to take my stress level down a few notches.
-DL
San Jose, CA (Referred to us through a well-known Manhattan hotel)