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New Client Pick-up

New Client Pick-up Request

Below, you will find our new client pick-up request form.  It is quick and easy.  First, you are able to select your pick-up and return date. Then, manage your preferences and more!  At any time, update your preferences.  With this in mind, Hallak encourages notes and special instructions.  In fact, we love to hear from you! 

Ready to create your pick-up? Skip below to our new client pick-up form.

For example, here is a peek at some services:

Complimentary pick-up and delivery is available. Manhattan receives six days-a-week service. However, the Hamptons (summer route), Greenwich, Westchester and Bergen County  are visited twice-a-week. See our Dry Cleaning Delivery page for details

Below our form, please find some frequently asked questions.

We’ll pick up. We’ll deliver.  You’ll look great.

  • MM slash DD slash YYYY
    All requests made after 10:30 AM will be scheduled for the next day we are in your area.
  • MM slash DD slash YYYY
    When possible, please allow for our standard one-week turnaround. Specialty items may require additional time. If we cannot accommodate your requested return date, we will be sure to contact you.
  • Please take a moment to familiarize us with some of your preferences.

    Tip: Items delivered in a breathable bag are suitable for longer term storage. When delivered on a hanger, the items should not be left in the plastic bag for an extended period of time.

  • Shirt Laundry Preferences: Our recommended default is a light starch.
  • Please indicate “To Be Determined” if applicable.

Local Dry Cleaner
Hallak Cleaners has a fleet of pretty vans!

FAQs

Should I include a note with my pick-ups?

Regular standing instructions can be added to your Customer Account by emailing info@hallak.com or speaking with a representative. For instructions specific to your pick-up, please include in your request form or include a note inside your laundry bag. (If you’d like, you can use the above form to request a Welcome Pack; it includes temporary receipts and a few other goodies.)

How will I know my items arrived safely to your store/plant?

All new clients receive a courtesy phone call or email to discuss the garment care needed and pricing. At that time, you may decide to proceed with your fashion’s care or have items returned unprocessed. If you wish to proceed, we will request a credit card be placed on file. 

How do I pay for my dry cleaning as a delivery client?

New clients are asked to have a credit card on file. Your card will be charged two days prior to delivery. If you do not have an active card on file, we will not be able to deliver. To provide payment information, please request our secure credit card form or contact the office during business hours at (212) 832-0750.

Hallak’s expert fabric care and customer service are the very best so feel good knowing your wardrobe is in the best of hands.

Still wondering? Request your Welcome Pack in the meantime. Each pack may include the following items:

  • Personal laundry bag
  • Lint brush
  • Pick-up receipts
  • Price list
  • Hallak brochure
  • Recent newsletter
Thank you for choosing Hallak Cleaners.

Hallak Cleaners is here for you

Because your wardrobe and home deserve the very best